FAQ

We have a few options, so choose your own adventure.

Our product is shipped from Melbourne, Monday to Friday. Please allow at least 1 business day for processing. Above ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur. All returns are complimentary. If your order contains a pre-order item, the entire order will be held until all items are available.

We have a couple of options, so choose your own adventure.

Our product is shipped from Melbourne, Monday to Friday. Please allow at least 1 business day for processing. Above ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur. Please note that returns from New Zealand are required to be paid for by the customer. If your order contains a pre-order item, the entire order will be held until all items are available.

Yes! We’re North American at heart, we wouldn’t dream of not shipping to our hometowns! For Canadian deliveries, please shop on our Canadian site here and for US please shop here.

If your tracking information shows that your package was delivered, but you have not received it, email us at swim@leftonfriday.com.au . Note: we do not take responsibility for lost/missing packages that show successful delivery to the order address.

Hit us up fast. If the order hasn’t already been shipped, we can change the shipping address. Once the order has left our distribution centre we have limited ability (if any) to change the address. We will only offer a customer a refund once the order has been physically returned to the distribution centre.

Orders will ship when all items are available. To ensure faster delivery of your in-stock items, we recommend making two separate orders: one for your pre-order items and one for your in-stock items.

No but we have gift cards.

Our guides are a great place to start.

FIT GUIDE - Size charts.

WHAT SIZE AM I? - Size insights from other IRL wearers of LOF on our US site.

COMPARE STYLES - Styles + fit overview. How much will my bum show? What styles do you recommend for big boobs? What styles do you recommend for maternity?

COLOUR LEGEND - LOF colour in a controlled environment.

Need more TLC, we’re here for you. Book a one-on-one virtual appointment with an LOF Concierge here. Hit us up on the chatbot or email us swim@leftonfriday.com.au.

If the hygiene sticker leaves a residue after removing, we've got you! This can happen sometimes from humidity due to transport conditions. You can use a bit of rubbing alcohol on a cotton pad or a damp cloth and rub against the residue to remove. Follow-up with a rinse in cold water and then a machine wash (on cold, with like fabrics). This is a safe remedy and won't impact the integrity of the fabric/garment. If you have any issues with this, please reach out to our team and we'll help you out.

Easy - machine wash, cold water and line dry or if you’re in a rush to catch the next wave, our suits are dryer friendly. Washing it post activity helps prolong the life/colour/fit of the suit.

Lots. Just take care of it. That means machine washing it straight away after every chlorine/pool swim and hanging it to dry. Chlorine is hard on lycra and limits the life of any suit #facts. Do your best to not let your suit sit in a locker or swim bag for more than a few hours. Listen, if you swim 3 plus times a week (good on you) - it will last a few months, just given the impact chlorine naturally has on lycra this is unavoidable.

Yes and we hope you do – sun protection is important! If you get sunscreen on your suit, machine wash it. If for some reason it doesn’t come out, try soaking your suit in a mix of water + baking soda, then machine wash, this should do the trick. *Hot tip, our fabric mill let us know that some sunscreens contain avobenzone, an oil soluble ingredient that has a high chance of staining - all fabric, including LOF suits. So all in all, sunscreen yes, just be careful around avobenzone.

LOF suits are designed in Vancouver, BC, Canada, and produced in California and Taiwan with Italian fabric.

Great question.

Fewer, better quality, very dependable products is what we stand for and create. We make the suit that works for all your needs, literally from surfing all day to happy hour and is engineered to be long-lasting. We think if you can depend on one suit for sun, fun, and sweat, rather than tons of cheap disposable swimsuits, then the environment is better off. We also use recyclable packaging and yell at people that don’t recycle.

We’re not sure either, but you can email us and we'll do our best to get her into the right size. Alternatively, give her a gift card and let her choose.